ACD AI

Privacy & Control

Account and data deletion

How to request deletion, and what each available control actually does.

Delete your app account

In the app, open Account → Account & Privacy → Delete Account. Complete the sign-in confirmation requested for your provider and confirm deletion. This deletes the signed-in main Firebase authentication account and clears the local history, saved decisions and usage settings handled by that flow. It is not a verified automatic purge of every backend or provider record.

Request help or deletion of other data

Email hello@liquidbrandstudio.com if you cannot access the account, or to request deletion of associated data beyond the in-app control. Identify the account and the relevant feature. Do not send passwords, sign-in codes, tokens, full payment details or private Calendar contents. Support may need to verify your identity before acting. We do not promise an unverified universal deletion deadline or claim that all provider backups disappear immediately.

Controlled test accounts and Studio

The controlled Staging experience uses a separate sign-in. In its AI Memory screen, the Delete all ACD AI data action requires a recent Staging sign-in and requests deletion of that Staging account’s Pilot, Studio, Wardrobe and Life data. It does not delete the main account or every record held by other services. Removing local history alone does not establish that server-side AI contexts have been removed.

Calendar connections

Disconnect Google Calendar through Calendar connections in the test app. The backend attempts to revoke the grant and removes its stored connection credentials. Deleting a Life plan or disconnecting Calendar does not delete events already created in Google or Apple Calendar. Manage those events in the calendar app. Apple permissions are managed in iOS Settings; local export-operation records are separate from the server connection.

Messages and subscriptions

Delete for me in private Chats hides a message for you; it does not erase the underlying message for everyone. The author’s eligible Delete for all action removes content and keeps a message tombstone. Deleting your ACD AI account or uninstalling the app does not cancel a store subscription: cancel it in the store account used to purchase it.

Retention limits

Some security, service, recovery and provider records have separate lifecycles. The current implementation has not established a single automatic deletion mechanism covering all main-account AI contexts, Community records, provider customer records, logs and backups. Contact support for a request covering these systems. Read the Privacy Policy and Terms of Service for the existing published terms.